A global manufacturing company faced operational inefficiencies in dealer collaboration, order management, and sales tracking due to outdated systems. Managing distributor relationships, approvals, and pricing required manual interventions, leading to delays.

To overcome these challenges, the company implemented Salesforce Experience Cloud for a Dealer & Distributor Portal, integrating it with Sales Cloud, CPQ, and ERP systems. Custom workflows and automation streamlined sales operations.

The transformation resulted in a 50% reduction in order processing time, enhanced dealer engagement, and real-time inventory tracking, enabling scalable growth and operational efficiency.