Community Cloud is a platform wherein customers interact with each other with community software so that the service agents can focus exclusively on complex issues. It enables your employees to utilize the power of Salesforce online community software by producing social and mobile branded employee communities.

With specialized Community Cloud services, you can create a community to satisfy your business requirements such as coordinating with any members of your business ecosystem such as agencies, vendors, students, job applicants etc; whom you feel can have a vital role in ensuring the success of your business.

Business integration is a key feature in Community Cloud which connects business processes ranging from sales, marketing, and service to supply chain and product development. Status updates and fund approvals can be enabled using this business integration software.

Community Cloud recommends resources and suggests connections to groups, experts and content based on the specific interest of the users. You can provide a personalized feed for the customers by choosing the relevant content from the community. A detailed view of community members is also available using Community Cloud.

With Salesforce Community Cloud, we help you join the entire business through, substantially improved channel sales. A broadened business process leads to a greater understanding of the customer preferences. Customers can help themselves by coordinating using Community Cloud.